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Transform your workplace: the secret power of active listening revealed!
In the hustle and bustle of managing a small business, it’s easy to overlook one of the most powerful tools at your disposal—active listening. While it might sound simple, mastering …
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Is hope your exit plan, or do you have a strategy?
For many business owners, the day-to-day demands of running a business can make long-term planning seem like a distant concern. But, failing to plan for succession can put your business—and …
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From Passive to Assertive: 7 Practical Tips to Transform Your Leadership Style
Leadership styles significantly impact team dynamics, productivity, and overall business success. While a passive leadership style may seem non-confrontational and agreeable, it often leads to unresolved issues, lack of direction, …
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The importance of bookkeeping
As a business owner, you’ll need to stay informed about your finances and your financial situation. You do this through bookkeeping. Bookkeeping is the process of recording transactions in your …
Your email signature – beyond the sign-off
The power of a well-crafted email signature is often underestimated by professionals and businesses alike. Your email signature is essentially your calling card: it’s where you can share information about …
Are your customers really happy, or can you do better?
Most businesses understand that customer satisfaction is crucial to their success. Happy customers are more likely to remain loyal, refer others, and leave positive reviews. This trend has only been …
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Your Phone Habits: Are they the key to your success?
Let’s talk about your phone habits. It may not be a pleasant topic to discuss, but it does matter. How you use your phone can have a huge impact on …
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Is the 4-Day Work Week for You? Pros, Cons and Tips
When was the last time you felt that you had a week’s worth of energy to pour into just four days of work? As COVID-19 has reshaped our work-life balance …
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Why SME business owners wear superhero hats
How often do you feel like a superhero, taking on the world and tackling everything that comes your way? If you’re a small business owner, chances are it’s more often …
The leap of hiring your first employee
When starting a business, you often wear all the hats – CEO, salesperson, marketer, and even janitor. But as your business grows, you’ll eventually hit a wall. There’s only so …
The benefits of outsourcing for small businesses
For small businesses in today’s competitive market, outsourcing can offer a range of advantages. Not only does it reduce costs and free up valuable time for owners to focus on …
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Managing work-life balance as a small business owner
As a small business owner, it can be incredibly difficult to maintain a healthy work-life balance. The obligations and responsibilities of running your own business often take priority over any …
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7 tips for combatting employee burnout
The working environment of the past 2 years has brought the concept of burnout to the forefront. Unexpected work-from-home situations, juggling the new normal, and mental fatigue have all contributed …